iCiber experts are experienced in designing and implementing small and large (> 50.000 users) SharePoint collaboration environments. Our colleagues have extensive knowledge in SharePoint Search performance, cloud integration and hybrid solutions

IT Operational improvements

iCiber believes maximizing Automated execution will improve Quality, Consistency of execution and Speed of execution. iCiber strives for "no manual interaction of production environments". For this we use System Center Orchestrator, System Center Service Management, PowerShell & C#

Troubleshooting & Performance

iCiber's methodology for troubleshooting follows the phases: investigate Issues, Collect information, Brainstorm on root causes, Evidence every hypothesis & Resolve the issues by fixing the root cause (© iCiber)

Transition & Transformation

iCiber has experienced experts in large scale (>50.000 users) international Transitions & Transformations. These projects included professional Exits by leaving suppliers, Transitions with fixed deadlines and migrating into a Target Operation Model using nearshore & offshore global delivery centers


Founded in 2016, iCiber delivers expert support for SharePoint, IT Operational improvements, Transition & Transformation Programs, Troubleshooting & Performance challenges. Focus of iCiber is on the Microsoft platforms (e.g. SharePoint, Exchange, Office365, Azure, SQL). Our colleagues from iCiber are Microsoft MVP (Most Valuable Professional) or similar levels. iCiber has significant expertise in delivering operational services from offshore centers.

Areas of expertise: Migration of Service Desk Services, Local Support Services, Cross Functional Services (processes & procedures), Mail Services, File Services, Live Collaboration Services (Skype for business), Computer Device Services (Windows 7/Windows 10), Print & Scan Services, SharePoint Services, Stepping Stone Services and Server Management Services, Performance and Operational improvements large SharePoint environment (>50.000 users), Performance and Operational improvements large Exchange environment (>90.000 mailboxes), SQL, VMware

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